Terms and Conditions
Last updated: May 2025
Terms of Use
By accessing and using Detail King Garage's services, you agree to these terms and conditions. Please read them carefully.
Service Terms
- All services must be booked in advance
- Vehicle must be accessible at the scheduled time
- We reserve the right to refuse service if the vehicle is unsafe
- Additional charges may apply for heavily soiled vehicles
Payment Terms
- Full payment is required upon service completion
- We accept major credit cards and cash
- Corporate accounts require prior arrangement
- Prices are subject to change without notice
Refund Policy
Our refund policy is designed to ensure customer satisfaction:
- Service dissatisfaction must be reported within 24 hours
- Refunds are processed within 5-7 business days
- Partial refunds may be offered for incomplete services
- No refunds for completed services unless quality issues are proven
Cancellation Policy
- 24-hour notice required for cancellations
- Late cancellations may incur a fee
- No-shows will be charged 50% of the service price
- Rescheduling is free with 24-hour notice
Liability
Detail King Garage is not liable for:
- Pre-existing damage to the vehicle
- Loss of personal items left in the vehicle
- Damage caused by normal wear and tear
- Acts of nature or force majeure
Contact Us
For any questions regarding our terms and conditions, please contact us at:
- Email: [email protected]
- Phone: +41 31 654 23 89
- Address: Wabernstrasse 56, 3007 Bern, Switzerland